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Upgrade period and PAC codes

E
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Hello all! 

I know that requesting a PAC code is free to do. I am just wondering if you request a PAC code in your upgrade period, if there are any additional charges to pay for the contract? 

Many thanks 😀

Best answer by andewhite

ellie.mawdsley1 wrote:

Thank you so much! I'm trying to reach out to see if the sales team have an email address too! Thank you! 

You can contact the iD sales team on 020 7139 1397, @ellie.mawdsley1. 

The advisers work between 9am - 6pm.

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andewhite
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If your contract minimum term has finished, then you’re able to use a PAC without paying an early termination fee, @ellie.mawdsley1. 

Text INFO to 85075 to find out how much you’re likely to pay if you used a PAC from iD today.

Forum member (non-iD).
E
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  • July 17, 2024
andewhite wrote:

If your contract minimum term has finished, then you’re able to use a PAC without paying an early termination fee, @ellie.mawdsley1. 

Text INFO to 85075 to find out how much you’re likely to pay if you used a PAC from iD today.

Thank you for this. Is the minimum term the date at which an upgrade is a available? 

 

Thank you 

andewhite
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  • andewhite
    andewhite
andewhite
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ellie.mawdsley1 wrote:

Thank you for this. Is the minimum term the date at which an upgrade is a available? 

 

Thank you 

You should be able to upgrade from your iD online account or the iD app once you’re within the final 60-days of a 24-month minimum term handset contract from iD, @ellie.mawdsley1. 

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E
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  • July 17, 2024
andewhite wrote:
ellie.mawdsley1 wrote:

Thank you for this. Is the minimum term the date at which an upgrade is a available? 

 

Thank you 

You should be able to upgrade from your iD online account or the iD app once you’re within the final 60-days of a 24-month minimum term handset contract from iD, @ellie.mawdsley1. 

Thank you so much! I'm trying to reach out to see if the sales team have an email address too! Thank you! 

andewhite
1 person likes this
  • andewhite
    andewhite
andewhite
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  • July 17, 2024
ellie.mawdsley1 wrote:

Thank you so much! I'm trying to reach out to see if the sales team have an email address too! Thank you! 

You can contact the iD sales team on 020 7139 1397, @ellie.mawdsley1. 

The advisers work between 9am - 6pm.

Forum member (non-iD).
Kash
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  • July 31, 2024

Hi @ellie.mawdsley1,

I hope that you managed to get this resolved.

If you require further assistance, please let us know.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Reply.


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