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remove my restrictions

  • July 20, 2024
  • 1 reply
  • 179 views
J
Community Member

I have paid my outstanding bill hours ago,

however every time I try to call out it is say you are connected to id bill line but you do not have any outstanding bill, I can’t call out and need to use my phone.. please help 

Best answer by Matthew T

Hey @Jjulieo,

It can take between 2-24 hours for any restrictions to lift. Hopefully by now this has happened.

Thanks.

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    1 reply

    Matthew T
    iD Mobile Employee
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    • Matthew T
    • iD Mobile Employee
    • 1995 replies
    • Answer
    • July 24, 2024

    Hey @Jjulieo,

    It can take between 2-24 hours for any restrictions to lift. Hopefully by now this has happened.

    Thanks.

    iD Community Manager

    Reply


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