Skip to main content
Solved

roaming in the channel Islands?


I am confused about roaming in the channel Islands as although they appear in the band 1 country list if you instead search by country in the drop down list call and data charges are stated. Does anyone have any knowledge or first hand experience of roaming here and help?

TIA 

Best answer by andewhite

Perhaps confusingly, Channel Islands is not listed, but Guernsey and Jersey are included.

View original

6 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 12344 replies
  • Answer
  • July 23, 2024

Perhaps confusingly, Channel Islands is not listed, but Guernsey and Jersey are included.


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • July 31, 2024

Hi @Warty100,

Welcome to the Community!

I  hope that @andewhite has answered your query.

If you require further assistance, please let us know.

 

Kash


  • Author
  • New
 Contributor
  • 1 reply
  • August 19, 2024

Just an update on this to perhaps help others. Having just returned from the Channel Islands I can confirm roaming is included in Guernsey , Jersey, Sark and Alderney.


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8369 replies
  • August 26, 2024

Hi @Warty100 

 

Thanks for the update.

 

Tom


  • New
 Contributor
  • 2 replies
  • June 13, 2025

I am currently in the Channel Islands and have no connectivity. My WiFi works great on the local marina WiFi. I see 4 bars for 4g but mobile data is picking up a mobile provider called JT. What do I need to check please to connect?


Forum|alt.badge.img+1
  • iD Mobile Employee
  • 142 replies
  • June 13, 2025

Hi ​@windjammer 

 

We’re sorry to hear this.

 

Which device are you using?

 

Have you checked if data roaming is enabled on the app and device settings?

 

Anika