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my phone number is shown as unknow to others


when i call someone its not showing my number to them. They are see it as unknow number when i make calls to someone. Can you please let me know what settings i have to update so that my true caller number is displayed to others when i make calls ?

Best answer by andewhite

You should be able to change the mobile number on your set in the settings of the dialler / phone app, @prakashpanchadi.

Perhaps your handset hasn’t detected the mobile number from the service provider? 

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andewhite
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  • July 26, 2024

You should be able to change the mobile number on your set in the settings of the dialler / phone app, @prakashpanchadi.

Perhaps your handset hasn’t detected the mobile number from the service provider? 


Tom
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  • August 5, 2024

Hi @prakashpanchadi 

 

Have you tried the above from @andewhite?

 

Tom


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  • 10 replies
  • August 6, 2024

Yes i tried it. But it didn’t worked.


Tyler
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  • August 12, 2024

Hey there @prakashpanchadi, what phone do you have please?

 

Thanks,

Tyler


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  • August 12, 2024

Motorola 40 Razr


Tom
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  • August 19, 2024

Hi @prakashpanchadi 

 

Okay, the option to hide a number is an in device setting, it would be a setting on our side.

 

Have you tried your SIM card in another device to see if the same happens there?

 

Tom


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  • August 19, 2024

I am using a different service provider sim in new ID contract phone ( Motorola 40 Razr ) . That is causing the problem. I am not able to receive caller ID on the Motorola 40 Razr.

I haven’t put my ID number into the Motorola 40 Razr.

My ID number is still on my Old samsung phone which is working fine.


Tyler
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  • August 26, 2024

Hey there @prakashpanchadi, so to confirm, do you have the iD Mobile SIM card in your phone?

 

Thank you,

Tyler


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  • September 23, 2024

Yes, I have the ID Sim. WHn i sue the ID sim in the phone its is working fine. But when i put someother network provider sim in the phone then i am not getting the caller number displayed if someone call me.


Tom
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  • September 26, 2024

Hi @prakashpanchadi 

 

Okay, you may need to ask the network provider whose SIM card isn’t working.

 

Tom


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  • September 26, 2024

Ok, But can you confirm if the Phone is not locked with the network ?


Tom
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  • October 1, 2024

Hi @prakashpanchadi 

 

If you bought it from us, it isn’t locked to our network.

 

Tom


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  • October 1, 2024

I have taken the phone on mew contract from Carphonewarehouse which is part of Currys.

The network provider is ID.


Tom
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  • October 4, 2024

Hi @prakashpanchadi 

 

It won’t be locked from Currys/Carphone either.

 

Tom