Phone not used for years, but still billed monthly. Wife has dementia. How do I cancel iD contract?
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Cancel contract due to dementia
Maybe you would find:
or:
useful?
+25
If you’re the account holder, please let us know so we can get in touch and assist you directly, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.
If your Wife is the account holder, it may be best to contact the vulnerable customers team about this.
https://www.idmobile.co.uk/legal/accessibility
Tom
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