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restarting sevice

  • August 31, 2024
  • 2 replies
  • 18 views
M
Community Member

I have had some payments overdue and payed the outstanding amount yet I am not able to make phone calls . Could you please help me to restart my service 

Best answer by Tom B

Hi @Manu peter 

 

Sorry to hear this, as suggested by @WelshPaul services are typically reinstated within 24 hours (sometimes as quick as an hour), are you still having issues with this?

 

Please let us know if so, so we can get in touch, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.

 

Tom

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    WelshPaul
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    • WelshPaul
    • Platinum 
Contributor
    • 3073 replies
    • September 1, 2024

    Service should be restored automatically within 24 hours of cleared payment. Are you still without service? If yes, speak to a live chat agent using the link below:

    https://idmobile.co.uk/live-chat

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tom B
    iD Mobile Employee
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    • Tom B
    • iD Mobile Employee
    • 8434 replies
    • Answer
    • September 3, 2024

    Hi @Manu peter 

     

    Sorry to hear this, as suggested by @WelshPaul services are typically reinstated within 24 hours (sometimes as quick as an hour), are you still having issues with this?

     

    Please let us know if so, so we can get in touch, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply


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