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mobile no on 2 phones

  • September 11, 2024
  • 2 replies
  • 19 views

Chris Harrison
Community Member

I joined just last week and was told that my old mobile no would be brought over to the phone on `10 September  Now ive checked and my old no has come up on my new phone now here lies the problem when switch my old no over after giving puk code-which was filled online now my old no is on 2 phones   Can someone help me get the old line disconnected. Why is this day you can talk to customer services I much prefer talking to someone it looks like the good old days have gone

Best answer by andewhite

Is your old service provider’s SIM card still working with the number you wanted to keep, @Chris Harrison?

What’s happens when you call the number you wanted to keep? 

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12344 replies
  • Answer
  • September 11, 2024

Is your old service provider’s SIM card still working with the number you wanted to keep, @Chris Harrison?

What’s happens when you call the number you wanted to keep? 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • September 11, 2024

Hi @Chris Harrison,

Welcome to the Community!

Just checking if you managed to get the information that @andewhite provided.

If there is anything further please let us know.

 

Kash