Good Afternoon
Currently have an e-sim and looking to get a new phone.
I understand that transfer is not possible and I require a new sim but can the number be transferred or do I have to go somewhere else for a month to come back?
Thanks for any answers.
Best answer by Kash
Hi
Welcome to the Community!
You’ll need to request a replacement SIM. The link below will provide further information.
Kash
+24Hi
Welcome to the Community!
You’ll need to request a replacement SIM. The link below will provide further information.
Kash
Thank you for your reply but it doesn’t answer the fundamental question of whether the number can get transfered as well?
+24Hey there
If you order a completely new contract with us, and are already with us, you cannot directly transfer your phone number to the new contract.
If you complete a triangle port which you referred to, where you leave us and go to another network and transfer your number there, and then back to us on the new contract, then that’d be completely fine to keep your number with us on the new plan.
Thanks,
Tyler
+24Hi there
I hope that helps.
Thank you,
Tyler
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