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I'm completely stumped!

T
Active Contributor

I have had no help from Customer Services as they said they can't help and to go here instead.

I have had so many emails saying that (*Username*, whatever that may be for each one) has replied to my comment. When going onto the community page, there's nothing to show for the more than 68 emails stating that these replies are there. I haven't had this issue before as with other posts, I have seen who has liked my comments, etc.

It really baffles me as to why this is happening. Even when I go to check on any further comments from others, nothing has been updated as of yet. Even when liking others comments, it dissappears when I log back in.

This is only happening on the latest post about taking photos of the stars/Samsung 24 giveaway.

Best answer by Tom

Hi @TheLoneWanderer 

 

Those giveaway posts do tend to bring a lot of traffic, it’ll be worth checking your email preferences before entering one.

 

Tom

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    T
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    • TheLoneWanderer
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    • 12 replies
    • October 4, 2024
    TheLoneWanderer wrote:

    I have had no help from Customer Services as they said they can't help and to go here instead.

    I have had so many emails saying that (*Username*, whatever that may be for each one) has replied to my comment. When going onto the community page, there's nothing to show for the more than 68 emails stating that these replies are there. I haven't had this issue before as with other posts, I have seen who has liked my comments, etc.

    It really baffles me as to why this is happening. Even when I go to check on any further comments from others, nothing has been updated as of yet. Even when liking others comments, it dissappears when I log back in.

    This is only happening on the latest post about taking photos of the stars/Samsung 24 giveaway.

    I have finally figured out what has been happening. For some reason, almost all new comments have been routed through to my email when peopleare commenting on the giveaway post that I myselfcommented on. I can't figure out why or how but it all the emails are making sense now. 😅

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8369 replies
    • Answer
    • October 8, 2024

    Hi @TheLoneWanderer 

     

    Those giveaway posts do tend to bring a lot of traffic, it’ll be worth checking your email preferences before entering one.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    T
    1 person likes this
    • T
      TheLoneWanderer
    T
    Active Contributor
    • TheLoneWanderer
    • Author
    • Active Contributor
    • 12 replies
    • October 9, 2024
    Tom wrote:

    Hi @TheLoneWanderer 

     

    Those giveaway posts do tend to bring a lot of traffic, it’ll be worth checking your email preferences before entering one.

     

    Tom

    It turns out it was that simple. I will definitely keep this in mind for any future posts now. Thank you.

    Tom
    1 person likes this
    • Tom
      Tom

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