I don't seem to have received an email 3 months Apple TV/music, despite it being on offer when I bought my new phone and contract. There is no link nor banner on the initial emails and I haven't received any follow up emails. How do I get this offer.
I purchased my phone 30th September.
Best answer by Tyler
Hey there
https://www.idmobile.co.uk/live-chat
Thanks,
Tyler
Hi
Welcome and thanks for posting.
We are sorry to hear you are having problems claiming the offer.
The banner should be included in the initial confirmation of the order.
Please make sure you download the content on the email to ensure this shows for you.
More information on claiming the offer can be found here.
Thanks,
Nat
Thanks but it doesn't seem to be in any emails. I have looked again. Is it possible to resend this?
Thanks
+24Hey there
https://www.idmobile.co.uk/live-chat
Thanks,
Tyler
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