Hello, I've recently changed my plan from 47.61 a month to 18.00 a month (no new phone), however this month my bill is 65.66 which doesn't make any sense, even if you add previous bill and new bill amounts together.
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Bill issue
Best answer by andewhite
Okay
When you change/upgrade your iD plan, sometimes the billing period is more than 1-month, but then reverts to 1-month.
This community article might help.
+26Okay
When you change/upgrade your iD plan, sometimes the billing period is more than 1-month, but then reverts to 1-month.
This community article might help.
Forum member (non-iD).
1 person likes this
+25Hi
Have you checked the bill in the iD Mobile app to see if this explains the charges?
Have you changed billing date recently?
Tom
I can't do that as the money came out today so the bill isn't ready yet. I changed the billing date and changed how much I pay a month but kept the same phone
+24Hey there
Thank you,
Tyler
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