hi I ordered the new contract with the phone and the Sim card and I received them two days ago but I would like to change the plan to unlimited data
Solved
change my plan
Best answer by Daz_S
Sorry about that
When you wrote:
hi I ordered the new contract with the phone and the Sim card and I received them two days ago but I would like to change the plan to unlimited data
I thought you’d bought a phone and SIM deal but was on a limited amount of data. Then you changed your mind and wanted unlimited data
Also I can’t cancel the plan, but you might if you contact iD as it sounds like you’re still within the time limit.
You can do this using by referring back to post number 2.
+22Hi there
Well, according to this link -
- it states the following:
If you’re on a 24-month Pay Monthly Phone plan, then you can upgrade two calendar months before the end of your contract. If you have purchased or upgraded to a SIM Only Deal, you can upgrade to a new Pay Monthly Phone plan after 6 months
But I guess you could try either their live chat facility:
https://www.idmobile.co.uk/live-chat
Live Chat is available 9am - 8pm Monday to Friday and 9am - 6pm Saturday, Sunday, and Bank Holidays.
Or even their sales team (this might give you an answer quicker):
The iD Mobile sales team are available on 020 7139 1397 and their sales advisers work 9am - 6pm.
HTH
Unfortunately you did not understand me can you please cancel my contract with this telephone number 07361 472342.
+25
For plan changes, we’d recommend checking your iD Mobile app/website while logged in (after having registered), however one may not be available to you at this time.
Tom
+22Sorry about that
When you wrote:
hi I ordered the new contract with the phone and the Sim card and I received them two days ago but I would like to change the plan to unlimited data
I thought you’d bought a phone and SIM deal but was on a limited amount of data. Then you changed your mind and wanted unlimited data
Also I can’t cancel the plan, but you might if you contact iD as it sounds like you’re still within the time limit.
You can do this using by referring back to post number 2.
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