I have just transferred from three mobile to ID mobile as they had an offer on I wish I had never done it I have had so many calls just drop midway have tried to contact the taxman got as far as waiting 45 minutes was cut off, trying to get hold of the doctor got to number three in the queue was cut off this is absolutely disgusting don't give me it's three mobiles problem all over because I have been with three mobile for the last four years about and they have been great no problem only move because of the deal I got well it wasn't really a deal was it seeing I'm going to have to get another mobile contract now with three themselves to be able to phone the taxman and the doctor and actually get through to them. Looks like I will be cancelling my contract if nothing is done about this very soon. And if they think that they are going to charge me for cancelling it they've got another thing coming as I will see them in port as the service is not being provided that should be.
id keeps disconnecting thought I would try them but they seem to be rubbish
Best answer by Lauren K
Hi
This can either be an eSIM (if your phone is compatible) or a physical SIM card.
A SIM replacement can be issued by the Live Chat, or a physical SIM card can be collected at any local Currys store.
If you need more help with this and would like us to order the SIM for you, feel free to let us know here and we’ll be able to send you a PM.
-Lauren
Reply
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with FacebookPlease enter your email address. If it matches our records, we'll send you instructions to reset your password.