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Not receiving texts ir OTPs

  • November 21, 2024
  • 3 replies
  • 78 views

aliwood
New
 Contributor

I switched to ID Mobile a few months ago. The temp number is still showing in my message settings but I ported my old number. How do I change it and get rid of the temp number? I can’t receive texts or OTPs because of this 

Best answer by Matthew T

@aliwood -

The steps here should help. Thanks.

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3 replies

andewhite
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  • Platinum 
Contributor
  • 12344 replies
  • November 22, 2024

Is your iD SIM in an iPhone or Android device, ​@aliwood


aliwood
New
 Contributor
  • Author
  • New
 Contributor
  • 1 reply
  • November 22, 2024

It’s in an iPhone 


Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1880 replies
  • Answer
  • November 22, 2024

@aliwood -

The steps here should help. Thanks.