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no calls

  • January 27, 2025
  • 3 replies
  • 42 views
Mary Ridley
New
 Contributor

Why today not being able to receive take calls again, had all this Thurs 23 Jan, I am stuck without my phone , not good 

Best answer by Kash M

Hi ​@Mary Ridley,

Welcome to the Community!

The issue has been resolved since the outage but there may be an issue in the area.

I would advise checking the link below for further assistance.

 

Kash

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    3 replies

    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • 8193 replies
    • Answer
    • January 29, 2025

    Hi ​@Mary Ridley,

    Welcome to the Community!

    The issue has been resolved since the outage but there may be an issue in the area.

    I would advise checking the link below for further assistance.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Zuma
    New
 Contributor
    • Zuma
    • New
 Contributor
    • 1 reply
    • July 18, 2025

    i can not make calls please can you help

    A
    iD Mobile Employee
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    • Anika A
    • iD Mobile Employee
    • 471 replies
    • July 18, 2025

    Hi ​@Zuma 

     

    We’re sorry to hear this. 

     

    We would recommend taking a look at the link below:

    https://community.idmobile.co.uk/network%2Dtroubleshooting%2D177/i%2Dcan%2Dt%2Dmake%2Dor%2Dreceive%2Dcalls%2Dfrom%2Dmy%2Dsim%2Dwhat%2Dshould%2Di%2Ddo%2D67945

     

    Anika

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply


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