I dropped my phone it bounced a few times using the protection round the edges but it landed on front and smashed my screen
Solved
smashed screen
Best answer by Daz_S
If I may
- Not for damage when dropped, but some bank/building society accounts come with some added insurance so you might be covered by that. If you have home contents insurance this also might cover your phone even if it was away from home. However some insurance companies will simply write off the phone and send you a used (but never sold) phone as a direct replacement.
- If you send it away it could take around a week, though that’s subject to debate as it can take weeks. You could take it into Currys and ask them for a quote to replace the screen (obviously tell them you’re an iD Mobile customer)
- If you have no insurance then yes. But be mindful, some screens actually have 2 parts, one overlaying the other. One gives the image and the other registers touch but both share the same ribbon cable. Some phone repairers can sell “genuine”* screens whereas others have genuine manufacturer supplied screens. So maybe ask if it can be proven the screen they’re fitting is direct from the manufacturer.
*some screens sold as genuine are actually a very good Chinese knock-off, that only a trained phone repairer would spot or know about (it has 2 separate ribbon cables). Some have been known to fail not that long after being installed and you could end up paying more than once, though if a repairer offers a full 12 month warranty on the screen then that would be one I’d trust.
+12Sorry to hear that
All the info you can give the better someone will be able to help you.
Does my contract cover the repair.
How long does it usually take to repair.
Would it be easier to take it to a phone repair shop and pay for it to be fixed.
+22If I may
- Not for damage when dropped, but some bank/building society accounts come with some added insurance so you might be covered by that. If you have home contents insurance this also might cover your phone even if it was away from home. However some insurance companies will simply write off the phone and send you a used (but never sold) phone as a direct replacement.
- If you send it away it could take around a week, though that’s subject to debate as it can take weeks. You could take it into Currys and ask them for a quote to replace the screen (obviously tell them you’re an iD Mobile customer)
- If you have no insurance then yes. But be mindful, some screens actually have 2 parts, one overlaying the other. One gives the image and the other registers touch but both share the same ribbon cable. Some phone repairers can sell “genuine”* screens whereas others have genuine manufacturer supplied screens. So maybe ask if it can be proven the screen they’re fitting is direct from the manufacturer.
*some screens sold as genuine are actually a very good Chinese knock-off, that only a trained phone repairer would spot or know about (it has 2 separate ribbon cables). Some have been known to fail not that long after being installed and you could end up paying more than once, though if a repairer offers a full 12 month warranty on the screen then that would be one I’d trust.
+24Hi
iD Mobile contracts do no cover accidental damage.
You would require your own Mobile Phone insurance for damage repairs.
Alternatively you can pay for repairs at your local Curry’s store or via the manufacturer.
Kash
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