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SMS message failures

4 months ago
February 10, 2025
2 replies
122 views

VLatter
Community Member

I’ve recently switched to ID Mobile and everything works fine except my text (SMS) messages.
When I send a text message, I get a ‘message failed to send’ notification, even though the recipient does in fact receive the message.

However, when they reply, I don’t receive their response!

Ive reloaded the SIM card and also have good mobile coverage, so that’s not the problem. I use an iPhone SE which has always worked well.

Anyone have any ideas how to fix this problem please?
.

Best answer by andewhite

There’s a couple of things to try, which usually fix this problem, @VLatter.

If running iOS 18 or later, check the phone number is correct under Settings > Apps > Phone.
Do a network reset on your iPhone, with the iD SIM.
The iOS user guide should explain all the reset procedures for your device.

Why do I get a 'Not delivered' error when I text someone from my iPhone? F.A.Q.

This community article might help.

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andewhite
Platinum  Contributor
12344 replies
Answer
4 months ago
February 10, 2025

There’s a couple of things to try, which usually fix this problem, @VLatter.

If running iOS 18 or later, check the phone number is correct under Settings > Apps > Phone.
Do a network reset on your iPhone, with the iD SIM.
The iOS user guide should explain all the reset procedures for your device.