Is anyone having an issue with making and receiving calls? No one seems to be able to call me, most times it says I’m on the phone. When i make a call it looks like it’s ringing but I have no dial tone. People I’m calling can answer my call but can’t hear me and I can’t hear anything
Solved
phone calls
Best answer by Daz_S
Hi there
Is your phone compatible on the iDM network?
Beckiepr011186 wrote:
Is anyone having an issue with making and receiving calls?
Not that I’m aware of (ignoring my known signal issue here)
Beckiepr011186 wrote:
No one seems to be able to call me, most times it says I’m on the phone.
It could be that your signal is not the best and thus the voicemail is taking the call as your phone is unreachable. Are there any known issues reported for the postcode(s) you normally frequent
Beckiepr011186 wrote:
When i make a call it looks like it’s ringing but I have no dial tone. People I’m calling can answer my call but can’t hear me and I can’t hear anything
So you don’t hear the number you’ve called ringing? Again using your postcode(s) have you lost 3G (the results default to 4G so toggle to 3G and 5G)
And if your area has lost 3G have you enabled VoLTE?
+22Hi there
Is your phone compatible on the iDM network?
Beckiepr011186 wrote:
Is anyone having an issue with making and receiving calls?
Not that I’m aware of (ignoring my known signal issue here)
Beckiepr011186 wrote:
No one seems to be able to call me, most times it says I’m on the phone.
It could be that your signal is not the best and thus the voicemail is taking the call as your phone is unreachable. Are there any known issues reported for the postcode(s) you normally frequent
Beckiepr011186 wrote:
When i make a call it looks like it’s ringing but I have no dial tone. People I’m calling can answer my call but can’t hear me and I can’t hear anything
So you don’t hear the number you’ve called ringing? Again using your postcode(s) have you lost 3G (the results default to 4G so toggle to 3G and 5G)
And if your area has lost 3G have you enabled VoLTE?
Hello
Thank you for getting in touch with us here on the community.
We are very sorry to hear you are experiencing issues with calls.
Can you please confirm the make/model of your handset?
Also please do take a look at the links provided by
Thanks,
Nat
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