Been with ID for 2 years time for an upgrade?
Why is the price for me to upgrade higher than a new customer?
S25 unlimited £35.99 a month £29.99 upfront for new customer
S25 unlimited £41.99 a month £29.99 upfront
Thanks for staying with ID 🙄
Solved
Upgrade bad deals?
Best answer by Matthew 1712
I’d call their Sales Team on 0800 049 0250. Select Option 1. I imagine they’ll be able to price match! 👍
I’d call their Sales Team on 0800 049 0250. Select Option 1. I imagine they’ll be able to price match! 👍
Hello
Thank you for getting in touch.
We will always aim to offer the best possible price for upgrading an existing customer.
When joining iD mobile, we do offer incentives/rewards for switching to us. This would have also been the case when you first joined.
Please do reach out to our sales team on 0207 139 1397 and discuss the options available to you.
Thanks,
Nat
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