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extra charge

  • February 17, 2025
  • 2 replies
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S
Community Member

Why i have been charged 65 pound where my monthly bill is 40.99 only???

Best answer by andewhite

What does it say on the iD bill for £65, ​@sumona begum?

Your latest bill will have everything itemised by calls, texts, mobile data (Internet) etcetera. 

This community article might help.

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    andewhite
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    • andewhite
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    • Answer
    • February 17, 2025

    What does it say on the iD bill for £65, ​@sumona begum?

    Your latest bill will have everything itemised by calls, texts, mobile data (Internet) etcetera. 

    This community article might help.

    Forum member (non-iD).
    Tyler C
    iD Mobile Employee
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    • Tyler C
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    • 4697 replies
    • February 21, 2025

    Hey there ​@sumona begum, thank you for reaching out.

     

    We hope the kind advice from ​@andewhite has been able to help.

     

    Your bill will be different, either due to out of contract charges used this month, or if you changed your plan or your direct debit date, then your bill will be pro-rata’d for this month only.

     

    Thanks,

    Tyler

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