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Ian Jolly
Community Member

I’m leaving Idmobile  but have only paid my direct debit on the 28th march will I get a refund?

Best answer by MZone

If you’re out of contract and porting your number after the contract end date you should get a final bill and pro rata refund. If you have given 30 days notice to cancel then you won’t. 

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    MZone
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    • MZone
    • Platinum 
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    • April 4, 2025

    If you’re out of contract and porting your number after the contract end date you should get a final bill and pro rata refund. If you have given 30 days notice to cancel then you won’t. 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8484 replies
    • April 4, 2025

    Hi ​@Ian Jolly 

     

    As long as you’re out of contract, you’ll be refunded for the time you may have paid for in advance but not been on the network itself.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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