Skip to main content
Solved

upgrade cash back not received


Trsscutler
Community Member

I recently upgraded my phone with ID and part of the offer was an additional £200 cashback when you trade in your old phone. I sent on my old phone which you acknowledged that you received and I completed the paperwork as requested but 2 months later I have still not received the £200 . What do I do to chase this?

Best answer by MZone

 

View original

2 replies

MZone
Platinum 
Contributor
Forum|alt.badge.img+22
  • Platinum 
Contributor
  • 1213 replies
  • Answer
  • May 4, 2025

Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 4697 replies
  • May 5, 2025

Hey there ​@Trsscutler, we hope the great advice f rom ​@MZone has been able to help.

 

Please let us know if any further questions.

 

Thanks,

Tyler