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Question

once my contract finish i dont want to renew it

  • May 19, 2025
  • 1 reply
  • 45 views

Shereen zumari
Active Contributor

Once my contract finishes I dont want to renew it

1 reply

JoeKing
Silver Contributor
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  • Silver Contributor
  • 372 replies
  • May 19, 2025

@Shereen zumari  Are you looking to leave I'd mobile? Are you on a contract with a phone and you meant once this has come to the end of the current contract ends you'll be wanting like a sim only contract?

Once you logged into you IDMobile account you can check to see how soon you'll be able to UPGRADE to a sim only contract, be it monthly, 1, or 2 year contract if I'm correct. 

 

 

Joe


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 4126 replies
  • May 21, 2025

Hey there ​@Shereen zumari, if you wish to cancel at the end of your contract, you’d need to request a 30-day disconnection via logging into the app/website, or via contacting us 30-days before you’d like to leave. Or, you can request a PAC code to transfer your number to another network.

 

If you wish to stay with us, you could also upgrade.

 

Thanks,

Tyler