For the second day there is no mobile signal in my postcode in Exmouth. I've reported it. They say it's been escalated but still nothing. This is a bank holiday weekend so I doubt it will be fixed for days. I'll make a formal complaint. This is affecting all Three network users including idmobile, Smarty and Three.
Solved
No signal for second day in Exmouth
Looks like it's all back on. I can call and text and web search. Thanks to whoever fixed it 👍👍
1 person likes this
+24Hey there
If you both encounter any further issues, don’t hesitate to contact us. Have a lovely day both and thank you also
Kind regards,
Tyler
Thanks Tyler. But as it was for 3 days I think some gesture of goodwill is in order. Personally we couldn't contact our 91 yr old unwell mother during the period causing us lots of anxiety.
+24Hey there
We wouldn’t look to offer a gesture of goodwill for each and every short outage I’m afraid, only for prolonged issues or outages. We sincerely apologise that you were unable to contact your Mother during this time and that this provided further anxiety, and this is of course something we wouldn't want to occur, however, I’m glad to hear that signal has improved and is back up and running.
If you do in the future have any prolonged signal issues, please don’t hesitate to contact us so we can assist further.
Thanks,
Tyler
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