Hello,
I have received and been billed for an additional three direct debits, since my early April final bill request.
As I have no signal in Curacao, exactly how many times do you think you can carry billing me for ?
For example, your bills also confirm that there was no usage since the beginning of April.
As such, I await your refund of these incorrect, totally unfair and inaccurate charges.
kind regards,
Sonia Johal
[REDACTED]
+22Absolute rubbish response, as I have no signal in Curacao which leaves me unable to use your live chat!
+22The same way you are able to reply on this public community. I am not an iD employee. You need to use live chat to help with any billing issues.
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
+25Hi
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
You’ll need to be logged in.
Tom
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