For the last 24 hours I've been unable to receive or make calls. Text and Internet OK
Solved
why cant i make or receive calls?
Best answer by Tyler
Hey there
Although the wording doesn’t change, this occurs every 30-minutes, so is in real-time.
Thanks,
Tyler
PS is there a problem in my area? Torquay Devon? If so why no updates?
+25Hi
Sorry to hear this, what happens when you try to make a call?
Is this happening in all areas or just a certain one(s)?
Tom
It seems to be affecting most areas in Torquay and I see Exeter has a problem too. I was able to make a call in transit in one spot of Torquay this morning and then as soon as I moved it went off again. There is a notice about trying to fix the problem on service status but this has never been updated
+25Hi
Please could you let us know the full postcode(s) where you’re having issues?
How long have you been having issues in this/these area(s)?
Tom
TQ1 2DP ....30 hours of no service
+24Hey there
We hope to have things fixed as soon as possible and will add any updates here.
We hope this is resolved ASAP.
Kind regards,
Tyler
But you don't provide updates nor any specific explanation as to what the problem is. Even if you can't say when the problem will be fixed you could refresh the message every few hours. We've had the same message for a day and a half.
+24Hey there
Although the wording doesn’t change, this occurs every 30-minutes, so is in real-time.
Thanks,
Tyler
Ok thanks Tyler. The service update indicates voice calls are in normal ( green ) service. This is clearly wrong as my area and others in the south west of UK are disrupted. Please update the chart
+7Hi
Reply.
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