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phone order

C
New
 Contributor

I placed an order for a new phone last night but I have not had anything to say you've got the order. 

When will I receive anything from you to say you've got the order and what date I am going to have it delivered.

Kind regards Cindy 

Best answer by MZone

Can take upto 48hrs for the order to be processed. Have you checked your SPAM/Trash folder on your emails?

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    MZone
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    • MZone
    • Platinum 
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    • June 4, 2025

    Can take upto 48hrs for the order to be processed. Have you checked your SPAM/Trash folder on your emails?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    C
    New
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    • Cindy Box
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    • June 4, 2025

    Omg thanks, yep there it was in my spam. 

    MZone
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    • MZone
      MZone
    Siân
    iD Mobile Employee
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    • Siân
    • iD Mobile Employee
    • 1225 replies
    • June 5, 2025

    Hi ​@Cindy Box  welcome to iD! Glad you found the email!

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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