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Question

repayment

  • June 7, 2025
  • 1 reply
  • 3 views
J
Community Member

Hi I currently have an outstanding balance of £10, am trying to see if it’s possible to repay this on the 19th as I start my new job on Monday the 9th and will have to work 1 week in hand before being paid, I will also pay the month of July on the 19th so I’ll deposit £20 on the 19th is that possible?

    1 reply

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • 1376 replies
    • June 8, 2025

    Hi ​@Josh123  you can always change your Direct Debit date on the app if that is more convenient for you.

    Or we can arrange a payment holiday, if you would like this please let us know.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply


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