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Upgrade rolling data

Best answer by MZone

Timbo65 wrote:

When you upgrade does your rolling data transfer to your new phone

Data Rollover and Upgrades

When you upgrade or change your plan, your rollover data may not carry over through that change. Instead, it will begin again after your first month on the new plan.

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Geluk
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  • June 7, 2025

Your post makes zero sense; this is a USER FORUM.
Contact id Mobile for such issues via CHAT page.


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  • June 7, 2025

When you upgrade does your rolling data transfer to your new phone


MZone
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  • June 7, 2025
Timbo65 wrote:

When you upgrade does your rolling data transfer to your new phone

Data Rollover and Upgrades

When you upgrade or change your plan, your rollover data may not carry over through that change. Instead, it will begin again after your first month on the new plan.


Siân W
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  • June 8, 2025

Hi ​@Timbo65  I hope the reply from ​@MZone  has answered your question,  but if you need anything else, please let me know.


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  • June 8, 2025

Did not like the answer, criminal that they don't transfer over


Siân W
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  • June 8, 2025

Sorry to hear that ​@Timbo65 

It is the process of the upgrade where the data doesn’t necessarily roll over, as you are beginning a new plan.