Skip to main content
Solved

E SIM

R
Community Member

I received my E SIM on an email, but I can’t download. I have an I Phone 11 and the instructions on the email do not correlate to what appears on my settings. Now my messages and phone calls don’t work. 

Best answer by andewhite

These community articles might help, ​@Rebecca2505. 

View original

    2 replies

    andewhite
    Platinum 
Contributor
    Forum|alt.badge.img+26
    • andewhite
    • Platinum 
Contributor
    • 12344 replies
    • Answer
    • June 11, 2025

    These community articles might help, ​@Rebecca2505. 

    Forum member (non-iD).
    Tyler
    1 person likes this
    • Tyler
      Tyler
    Tyler
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler
    • iD Mobile Employee
    • 4126 replies
    • June 11, 2025

    Hey there ​@Rebecca2505, we hope the kind advice from ​@andewhite has been able to help.

     

    Please let us know if any further questions.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


    Perks banner
    Terms & Conditions