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Question

phone use abroad

O
Active Contributor

Hi, I’ve recently returned from Spain. I’d enabled roaming on the app and on my phone settings. However I was unable to use my phone whilst away. We are off again soon so I’d like to resolve this. Many thanks 

    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12344 replies
    • June 17, 2025

    These community articles might help, ​@olivia6965. 

    Forum member (non-iD).
    A
    iD Mobile Employee
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    • Anika
    • iD Mobile Employee
    • 142 replies
    • June 18, 2025

    Hi ​@olivia6965 

     

    We’re sorry to hear this.

     

    Have you checked out the post sent by ​@andewhite?

     

    Anika

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