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Cancel my sim before receiving it

  • November 26, 2020
  • 3 replies
  • 78 views
S
Community Member

Hi, I want to cancel my sim before i receive it. I ordered last night but no longer need it. can i do this asap?

Best answer by Ryan D

Hi @sbakos88,

Yes, we can help you cancel the SIM card order within the 14-day period. We will send you a PM now to help further.

Ryan

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3 replies

Ryan D
iD Mobile Employee
  • Ryan D
  • iD Mobile Employee
  • 4571 replies
  • Answer
  • December 3, 2020

Hi @sbakos88,

Yes, we can help you cancel the SIM card order within the 14-day period. We will send you a PM now to help further.

Ryan

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
MPayne
Community Member
  • MPayne
  • Community Member
  • 0 replies
  • December 8, 2020

I’ve asked you to cancel mine as well. No reply. No one is available on the web chat, I’ve been trying for days. It doesn’t even let you queue. Cancel my SIM!

Michelle H
iD Mobile Employee
  • Michelle H
  • iD Mobile Employee
  • 1540 replies
  • December 16, 2020

Hi @MPayne 

 

We can see this issue has ow been resolved. 

 

Michelle 

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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