I just got I’d phone and sim been ringing customer services for hours as it won’t let me keep my number from Vodafone
keeps saying old number and pac code are in correct but they are correct
Solved
Porting my number
Best answer by Ryan D
Hi
We don’t have a phone-based Customer Services Team I’m afraid. For queries relating to your account, you will need to contact our Live Chat Team here.
Let us know how you get on with the number port.
Ryan
This topic has been closed for replies.
Hi
thanks I have returned the phone and then got an email to say I owe the full two years but I was within the 14 days ?
So I need to pay the bill for what I’ve used
cancel the direct debit
get refund for the upfront cost
how do I do all this please
Hi
As you have returned your order within 14 days there should be no charges, we would like to take a look over your return to make sure everything is as it should be.
We will send you a PM shortly.
Thanks
Michelle
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