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4G whilst abroad

  • March 21, 2025
  • 5 replies
  • 76 views

The past two times I’ve travelled out of the U.K. to Lanzarote and now Germany, I get the text to say roaming is available. I check mobile data and roaming is switched on but on both occasions I cannot get 4G signal so navigating to my hotel today was a struggle and took a lot longer!

5 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • March 21, 2025

Try manually selecting any of the following networks. Vodafone Germany, Telefónica Germany GmbH & Co. OHG, Telekom Deutschland GmbH


  • Author
  • New Contributor
  • March 21, 2025

Thank you for your answer. When I take off automatic network selection, I get a ‘’loading’ circle appear that never shows a list to choose from??


MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • March 21, 2025

If it’s an iPhone it takes a while for the list to show. 


andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • March 21, 2025

Thank you for your answer. When I take off automatic network selection, I get a ‘’loading’ circle appear that never shows a list to choose from??

Has roaming data ever worked, ​@psdmt

Is the ROAMING option turned on in your iD account online / the iD app?


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • March 24, 2025

Hey there ​@psdmt, sorry to hear that.

 

Are you currently abroad now and having issues?

 

Thanks,

Tyler