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Adding data to remaining allowance

  • September 10, 2024
  • 1 reply
  • 20 views

my remaining allowance this morning was 0mb so i added 4GB. I use my mobile hotspot for work while travelling. Whilst the 4GB has been added i still cannot connect. What do i need to do?

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1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 11, 2024

Hey there @aporter24, welcome to Community!

 

Are you in the UK traveling, or abroad travelling please?

 

Have you tried restarting your phone at all?

 

Thanks,

Tyler