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Adding data to remaining allowance

  • September 10, 2024
  • 1 reply
  • 12 views
A
Community Member

my remaining allowance this morning was 0mb so i added 4GB. I use my mobile hotspot for work while travelling. Whilst the 4GB has been added i still cannot connect. What do i need to do?

    1 reply

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 2941 replies
    • September 11, 2024

    Hey there @aporter24, welcome to Community!

     

    Are you in the UK traveling, or abroad travelling please?

     

    Have you tried restarting your phone at all?

     

    Thanks,

    Tyler

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