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Bolt-on in Turkey

  • July 21, 2025
  • 1 reply
  • 64 views
Jenny Davies
New Contributor

My add-on isn’t working that I have purchased when visiting in Turkey? Why is this? I have checked to see that roaming is on in my phone settings and in my ID mobile account.

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • July 22, 2025

    Hey there ​@Jenny Davies, sorry to hear that. Have tried manually selecting all different available networks to see if they work please?

     

    Have you also tired restarting your phone and also resetting network settings?

     

    Thanks,

    Tyler

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