I am trying to phone Australia from the UK on a UK sim but I just get a message saying “sorry your plan doesn’t allow this call’ but when I checked it was a cost to call but it did not say that I couldn’t. Please help!

Hi there @Janetbrackenbury, to make a call to Australia, it would indeed cost to call. You’ll need to login to the iD Mobile app/website, and increase your bill cap to allow for calls to go through. Please find the costs via this webpage:https://www.idmobile.co.uk/help-and-advice/international-and-roaming-chargesThanks,Tyler

Calling Australia from the UK | iD Mobile Community

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