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Can I use an eSIM on my ID phone?

Beatrice Cooper
Community Member

I bought my phone on an ID contract so assume it’s locked to just the ID network?

 

I want to buy an eSIM for my South Africa holiday from Saily, but am scared if I add the eSIM it won’t work since it’s locked?

Best answer by WelshPaul

Mobile phone networks in the UK are no longer allowed to sell locked handsets as of December 17, 2021. This means that any mobile phone purchased from a network after this date should be unlocked and usable on any network. However, phones bought before this date may still be locked to a specific network.

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    2 replies

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8182 replies
    • April 3, 2025

    Hi ​@Beatrice Cooper 

     

    Nope, devices purchased from iD Mobile are not locked to our network, you are free to put another SIM card inside it.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • 2749 replies
    • Answer
    • April 17, 2025

    Mobile phone networks in the UK are no longer allowed to sell locked handsets as of December 17, 2021. This means that any mobile phone purchased from a network after this date should be unlocked and usable on any network. However, phones bought before this date may still be locked to a specific network.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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