Hi, I am trying to call Spain from the UK, but it is saying my service does not allow it. I have a spend cap of £50 and have the international call toggle on in my plan details
Solved
Cannot make international call to Spain
Best answer by Tom
Hi
Sorry to hear this, if you’re already in contact with the chat I’d recommend going back to them with this.
Tom
+24Hey there
To make an International call, you’re right in saying you’ll need to increase your spend cap to allow the call to go through, and enable “International” roaming features.
Is the number you’re calling a business, or personal phone number please?
Also, please ensure the person you’re calling has the correct features etc turned on their end.
Thank you,
Tyler
Hi
I am trying to call my bank in Spain and my home insurance provider in Spain. They are normal landline numbers.
I went through an online chat last week and they said that their technical department would look into it. This has not happened and i’m still unable to call
+25Hi
Sorry to hear this, if you’re already in contact with the chat I’d recommend going back to them with this.
Tom
Reply.
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Not the answer you were looking for?
Create a new topic and ask a question to the iD Community.
Create a topic
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.