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connected no data

  • September 23, 2024
  • 1 reply
  • 42 views

Jacqui Smith
Community Member

I have my SIM in a mifi in my caravan. It always works fine. I'm in France and though I have a good signal, my data roaming and mobile data is on I can't get it to connect to the internet. I've tried all suggestions on Google for clearing the problem but nothing works. It's doing my head in.

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • September 26, 2024

Hi @Jacqui Smith 

 

Sorry to hear this, it’s worth noting that iD Mobile don’t officially support usage of our SIM cards in a Mi-Fi device or router, some/all features may not work.

 

https://www.idmobile.co.uk/help-and-advice/approved-handsets

 

Tom