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Corfu apart of the greece roaming?

L
Community Member

I am very confused.. 

I have spoken on live chat with someone who wasn’t helpful to be honest but I’m not sure if Corfu is still a part of the Greece eu roaming? 
 

I’ve seen that there was a topic about this 2 years ago but has it changed? 
 

im scared I’m going to get charged loads for being in Corfu when I thought it was part of the Eu roaming 

Best answer by Lauren

Hi @laurenhughes, apologies for any misinformation that’s been given here.

Corfu would come under Greece and would definitely be part of our EU roaming policy. You won’t be charged for roaming unless you go over any allowances.

-Lauren

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8 replies

Lauren
iD Mobile Employee
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  • Lauren
  • iD Mobile Employee
  • 479 replies
  • Answer
  • May 31, 2024

Hi @laurenhughes, apologies for any misinformation that’s been given here.

Corfu would come under Greece and would definitely be part of our EU roaming policy. You won’t be charged for roaming unless you go over any allowances.

-Lauren

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E
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  • Erxema
  • New
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  • 2 replies
  • July 2, 2024

This is funny as I have just literally been told Corfu is outside of the Eu roaming and I will be charged despite my roaming not working.

E
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  • Erxema
  • New
 Contributor
  • 2 replies
  • July 2, 2024
Lauren wrote:

Hi @laurenhughes, apologies for any misinformation that’s been given here.

Corfu would come under Greece and would definitely be part of our EU roaming policy. You won’t be charged for roaming unless you go over any allowances.

-Lauren


this funny given that i have just been told over the live chat that Corfu is not included as part of the Eu roaming despite my roaming not working.

Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • 8225 replies
  • July 16, 2024

Hi @Erxema 

 

I believe what you’ve been told is incorrect, Corfu is a part of Greece, Greece is a part of our inclusive roaming policy, you’ll be able to roam while in Corfu.

 

https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges

 

Tom

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F
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  • Fionabennett
  • New
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  • 2 replies
  • September 8, 2024

Hi I was charged £6 for using my phone in corfu, my husband is also with ID and wasn't charged. Please can you refund this. Thank you

Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8175 replies
  • September 10, 2024

Hi @Fionabennett,

Welcome to the Community!

Did you use your phone whilst on a Boat, Ferry, Ship etc?

 

Kash

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F
New
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  • Fionabennett
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  • 2 replies
  • September 11, 2024

No I didn't. My husband is with id mobile and he was with me and didn't get charged 

Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • 8225 replies
  • September 12, 2024

Hi @Fionabennett 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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