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data

  • December 28, 2024
  • 1 reply
  • 32 views
Chelsea Marie Beesley
Community Member

I am currently in New Zealand and have payed £35 for 20GB of data but the data still doesn’t work, my data roaming is on but nothing is working 

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 7843 replies
    • December 30, 2024

    Hi ​@Chelsea Marie Beesley 

     

    Have you tried resetting your network settings?

     

    Have you tried manually connecting to Spark, 2Degrees and Vodafone?

     

    Is roaming on in BOTH the iD Mobile app and the device itself?

     

    Tom

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