Data roaming on iphone doesn’t work

Hi @Andy Wong 

A network settings reset hasn’t worked?

Are calls and texts working?

Have you tried manually connecting to other networks for a few minutes and then back to either;

Orange

Free Mobile

BYTEL or BOUYGTEL

Tom

Calls and texts work. On the first day the 3G signal kept flashing on and off. On the second day it even shows 5G signal with full bars but data doesn’t come through.

Tried manually connecting to all those networks but it still doesn’t work.

Tried the network reset on the iPhone. There’s no way for me to change network data settings as suggested by some. iPhone or IDmobile doesn’t allow this function.

Hi @Andy Wong 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

We’ll see you there.

Tom