Hi, my daughter is on holiday for a week and her phone isn’t working at all, tried to find a number to ring or speak to someone to check her account is set up for date roaming etc (everything is switched on her phone) but can’t seem to talk to an actual human? Please can someone help asap.
thank you.
daughter cant use phone in spain
Userlevel 5
+6
Hi there
When going abroad, please ensure all the below is followed:
Unfortunately, if not abroad still, it’s hard for us to troubleshoot and investigate further, so if your issue does happen again whilst abroad, please contact our live-chat right away and they can investigate further:
https://www.idmobile.co.uk/live-chat
Thank you,
Tyler
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