hello
My daughter is off to Japan shortly and wants to know if she’ll get charged for receiving SMS texts, specifically log in codes and so on, It’s not clear on the roaming section of the website whether Texts Received have a cost. It lists costs for Texts to UK and Texts to Japan but not for incoming texts received.
Sorry to ask a thick question.
Best answer by WelshPaul
A few weeks ago, someone asked this question, and an iD Mobile employee confirmed that there’s no charge for receiving SMS when roaming.
+26A few weeks ago, someone asked this question, and an iD Mobile employee confirmed that there’s no charge for receiving SMS when roaming.
+24Hi there
Thanks,
Tyler
+24Hi there
Thanks,
Tyler
Hi Tyler,
I understand that my roaming isn’t included in Mauritius so I will turn that off and use the resorts WiFi. I won’t send texts or make calls, but want to know if I will be charged if I receive texts?
Thanks,
I want to know if I receive texts will I be charged?
And if I receive calls with a voicemail left will I be charged? I guess I will because I will have to call up to get the message?
+24Hi
You shouldn’t be charged for someone leaving a voicemail or receiving texts.
The table below displays how much you’ll be charged for any minutes, texts or data that you use.
| Roaming | Pay monthly | Pay-as-you-go**** |
|---|---|---|
| Calls to UK* | £6.00 | £6.00 |
| Calls to Mauritius* | £6.00 | £6.00 |
| Calls received* | £1.50 | £1.50 |
| Texts to Mauritius** | £1.20 | £1.20 |
| Texts to UK** | £1.20 | £1.20 |
| Picture message (MMS) sent** | £0.60 | £0.60 |
| Internet and Data (per MB)*** | £9.60 | £9.60 |
* Price per minute
** Please note: MMS charges vary. For further information, refer to Terms & Conditions. If you joined or upgraded on or before 20th June 2023 the MMS cost is £0.30 per message for Roaming within EU Bands 1 and 2.
*** Data is charged or deducted in one kilobyte (KB) increments and any part KB used will be rounded up to the nearest KB
**** The charges below will apply to all Pay-as-you-go customers starting from 1st October 2024. Find out more about the current charges here.
Prices shown include VAT where applicable.
Kashif
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