First it says: From 1 October 2024 and until further notice, all customers can use their full UK data allowance in Roam Free destinations*, at no extra cost! We’ll notify you when the promotion ends and when the 30GB Roaming data limit is reinstated. Have a great trip! Then it says you are limited to 30GB if you purchased or upgraded after June 2023. Then it has a clickable arrow pointing up for people who bought prior to June 2023 and a clickable arrow pointing down for people who joined after June 2023. If you click on either of the arrows nothing happens.Then there is a list of charges for people who roam for more than 63 days in 4 months, but immediately below that is notice saying:Our open data fair usage policy no longer applies, meaning customers who joined iD or upgraded on or before 20th June 2023 can use their full data allowance in our 50 free Roaming destinations without incurring a surcharge.If the fair usage policy no longer applies, then surely whether you joined or upgraded before/after June 2023 is irrelevant?If the policy no longer applies only to people who joined before June 2023 then it should say that, instead of just “Our open data fair usage policy no longer applies.”Anyone reading the page is going to come away none the wiser.

It’s very clear that anything dated 2024 takes precedence over anything dated 2023.From 1/10/24 until further notice, the 30GB data cap doesn’t apply. This means if you have an unlimited data plan, you can use as much data as you want while roaming. However, you can’t permanently roam abroad. If you roam abroad for more than 63 days, you’ll incur charges for any calls, texts, or data you make or use from day 64, or iD Mobile may suspend your services.

“It’s very clear that anything dated 2024 takes precedence over anything dated 2023.”No, it’s not clear at all, hence my post. Please indicate the sections that support your interpretation.

Fair Usage Page Is a Mess. What Does It Even Mean?

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

No purchase necessary.

The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

This promotion is open to all UK residents aged over 18 years (except for employees and their families of the Promoter and their group of companies, agents (including affiliates), suppliers and anyone connected with this promotion).

Only 1 entry per person is permitted, duplicate entries will not be entered into the draw.

The Promoter may, in its absolute discretion, disqualify any entries which it feels do not comply with these terms and conditions or where any form of bad faith is suspected.

The entry must be submitted personally by the entrant. Entries by third parties, collective entries or multiple entries will be disqualified.

The Promoter accepts no responsibility for lost or incomplete entries.

One winner will be selected at random by an independent person from all correct and eligible entries received. The winner will be notified by email or by private message on the Community platform and will be asked to reply within 7 days of receipt of the notification. If the Promoter does not receive confirmation from the winner that they accept the prize by this time, the Promoter reserves the right to withdraw the offer/prize. The prize will be delivered within 30 days of acceptance.

The prize is non-transferable and non-refundable and cannot be exchanged by a winner for an alternative. The Promoter reserves the right to replace the prize with a similar value prize.

The decision of the Promoter is final and binding and no correspondence will be entered into regarding the outcome of this promotion. We make no representation or warranty in relation to the prizes provided and to the fullest extent permitted by law, we shall have no liability to you in relation to any prize, its fitness for purpose, merchantability or otherwise.

Upon request, the initials and county of the winner will be available by sending an SAE to the Promoter at the address below. Such requests should not be sent until 28 days after the draw.

If you are the winner of this promotion, you will be asked to agree to participate in any publicity arising from the prize draw which the Promoter may reasonably require. The Promoter will also have the right to use each winner’s surname and country of residence for advertising and promotional purposes in connection with the promotion in all media without further notice and without the need to make payment to the winners.

iD Mobile takes your privacy and security of your personal data seriously. Our Privacy Policy explains how we collect and use personal information in accordance with current UK data protection legislation. Our privacy policy can be found at idmobile.co.uk/legal/privacy-and-cookies.