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Hello all, I need to text someone in France and I’m reading that it’s not possible with id mobile, really??

Have I found my first problem with id mobile?

Hasn’t this issue been resolved yet??

Best answer by andewhite

To SMS a French mobile number, your iD account would need to be setup to allow International use, @Linda Wetton.

Your bill cap would also need to be high to cover the cost of an SMS to France.

You can toggle this option on/off using the iD app or “My iD Account” online.

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andewhite
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  • June 1, 2024

To SMS a French mobile number, your iD account would need to be setup to allow International use, @Linda Wetton.

Your bill cap would also need to be high to cover the cost of an SMS to France.

You can toggle this option on/off using the iD app or “My iD Account” online.


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  • 1 reply
  • June 1, 2024

I have the id app but it’s not clear how you do that. Could you explain how to do it please 


andewhite
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  • June 2, 2024

Sorry, I don’t know about the iD app, @Linda Wetton.

I’ve only ever used the “My iD Account” online service to manage my iD account.


Kash
iD Mobile Employee
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  • 8175 replies
  • June 7, 2024

Hi @Linda Wetton,

Welcome to the Community!

Have you tried logging into the app and changing this via the services section?

If you have any issues you can do this via your online account.

 

Kash