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Question

Help no roaming and its turned on in my app

  • September 11, 2025
  • 1 reply
  • 29 views
P
New Contributor

I arrived in Spain and I’ve no internet access. Used WiFi in hotel and checked my app and both are turned on.  But nothing. I’ve toggled them and still nothing. 
 

I’ve an iPhone 16 and I can’t find a roaming setting. I’ve got a esim.   Can anyone help please. 
 

 

 

    1 reply

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • September 12, 2025

    Sorry to hear this ​@Puremagic 

    Please can you try following the steps in this article - I'm abroad and Roaming is not working. What should I do? | iD Mobile Community

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