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how do I see how much roaming data I have used


The app says I have unlimited data, but I am currently overseas and know there is a 30gb cap. 
 

my bill shows my usage, but I can’t find current usage.

Best answer by MZone

There is no cap currently so roam away. Feel free to put a £0 spend cap just incase to avoid any out of allowance charges. 

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4 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • 1207 replies
  • Answer
  • May 16, 2025

There is no cap currently so roam away. Feel free to put a £0 spend cap just incase to avoid any out of allowance charges. 


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  • iD Mobile Employee
  • 2255 replies
  • May 19, 2025

Hi ​@leanne_winter 

 

Thank you for getting in touch. 

 

From 1 October 2024 and until further notice, all customers can use their full UK data allowance in Roam Free destinations*, at no extra cost! We’ll notify you when the promotion ends and when the 30GB Roaming data limit is reinstated. More information can be found here

 

Please let us know if you have any questions. 

 

Thanks, 

 

Natalie 


  • Author
  • New
 Contributor
  • 1 reply
  • May 19, 2025

Thank you

on the ID website it says ‘Customers who joined iD on or after 21st June 2023 can use up to 30GB data from their plan while Roaming (each month) in our 50 destinations at no extra cost.’

I’m guessing that this applies to me as I am a new customer 


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 4297 replies
  • May 21, 2025

Hey there ​@leanne_winter, as previously mentioned by my colleague, “From 1 October 2024 and until further notice, all customers can use their full UK data allowance in Roam Free destinations*, at no extra cost! We’ll notify you when the promotion ends and when the 30GB Roaming data limit is reinstated. More information can be found here. “

 

https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

 

Therefore, as of right now, no one is capped at 30GB, and can use as much data as they have in their current allowances.

 

Thanks,

Tyler